These terms govern the services offered through alexfilos.com by FILOS STRATEGY SINGLE MEMBER P.C. (FILOS STRATEGY ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε.), a private company under Greek Law 4072/2012. G.E.MI. registry no. 174164903000, VAT ID EL802314428, registered seat at 11-13 Aristotelous St., 104 32 Athens, Greece, represented by its sole manager, Alexandros Filos Kaparelos ("Filos Strategy", "we"). By using the assistant on this site or purchasing a service, you agree to these terms.
We provide professional consulting services in business strategy, advisory, technology, artificial intelligence and related fields. The service offered through this website is a one-hour consulting call with Alexandros Filos Kaparelos about the client's own project or business problem. It is a working conversation: the client brings the problem, and receives his assessment of it and a proposed way forward. No specific outcome, document or deliverable is promised.
The assistant on this site is an AI and is labelled as such. Its answers are informational and preparatory: they help scope your situation before Alexandros responds personally. Nothing the assistant writes creates a contractual commitment, and no price, timeline or capability is binding except as stated in the invoice we issue. Do not rely on the assistant as professional advice on its own.
The consulting hour takes place at the time booked through the scheduling link. Anything you tell us beforehand is used to prepare, so that the hour starts on the problem rather than on background. Where the agreed time needs to change, either party may propose a new one.
Every engagement purchased through this website carries an unconditional money-back guarantee: if you are not satisfied, tell us and we will refund the full amount paid, no questions asked, provided the request is made within 30 (thirty) days of the consulting hour. Refunds are issued by bank transfer to the account from which the invoice was settled, together with the corresponding credit note. This guarantee is voluntary and does not limit any statutory rights you may have under Greek and EU law; for consumers, it is broader than the statutory 14-day withdrawal right of Law 2251/1994 and Directive 2011/83/EU, which remains unaffected where applicable.
Upon full payment, the client receives a non-exclusive, perpetual right to use the deliverables internally for their business. Our pre-existing methods, know-how and tools remain ours. Each party keeps the other's non-public information confidential; we may reference the client's name as a reference unless the client objects in writing.
To the maximum extent permitted by Greek law, our total aggregate liability arising out of an engagement is limited to the fees actually paid for that engagement, and neither party is liable for indirect or consequential damages (including lost profits or data). Nothing limits liability for wilful misconduct or gross negligence (Greek Civil Code art. 332) or any liability that cannot lawfully be limited.
Neither party is responsible for delay or failure caused by events beyond its reasonable control.
These terms are governed by Greek law. Exclusive jurisdiction lies with the courts of Athens, Greece, save for mandatory consumer-protection venue rules. Consumers in the EU may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. For any consumer dispute, the General Consumer Ombudsman (Συνήγορος του Καταναλωτή) is the competent alternative-dispute-resolution body in Greece.
We may update these terms for future purchases; the version in force at the time of your purchase applies to it.